New publication “Heritage Quay: what will you discover? Transforming the archives of the University of Huddersfield, UK”

I’ve published an initial article at the half-way point of the 5 year, £2million Heritage Quay project.  Not a full evaluation, but an examination of how the Staff/Space/Collections dependency model (developed by Elizabeth Oxborrow-Cowan in The Benefits of Capital Investment for Archives) could be applied in practice for planning rather than retrospectively, and how we’ve used the Customer Service Excellence framework.  I look at what lessons can be drawn for other archives in the HE sector.  It’s a case study, so limited word count – but can be read at

I don’t think Elizabeth’s Capital Investment report got the publicity and sharing it deserved: it’s a good piece of work with some important evaluation of the capital funding for UK archives.


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